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Hornbill Supportworks SQL Injection - ReactionIS Web Application Penetration Testing

Summary

Web application penetration testing by ReactionIS revealed a SQL injection vulnerability in the ITSM component of Hornbill's Supportworks Application. The vulnerable file is calldiary.php found in the /reports folder of the webroot. The following URLs (depending on ITSM version) will exploit a SQL injection in the file and dump the mysql usernames and passwords

  • CVE number: CVE-2013-2594
  • Impact: High
  • Vendor homepage: http://www.hornbill.com
  • Vendor notified: 19/11/2012
  • Vendor response: The vendor claims this issue has now been fixed but refused to give version details. Update 30/4/2013 - the vendor has now released fixed version details (>3.4.14) and urges customers to contact them directly for a patch.
  • Credit: Joseph Sheridan of ReactionIS

About ReactionIS

Reaction Information Security is a leading independent pen test consultancy specialising in delivering the highest quality services including network pen testing and web application security testing. As a CESG CHECK Service Provider we are authorised to carry out penetration testing on classified government networks.

Affected Products

Supportworks ITSM 1.0.0 up to and including ITSM 3.4.14.

Details

Web application penetration testing by ReactionIS revealed a SQL injection vulnerability in the ITSM component of Hornbill's Supportworks Application. The vulnerable file is calldiary.php found in the /reports folder of the webroot. This attack can be used to take full control of the host by writing a php webshell document (using mysql ‘into outfile’) to the webroot. The following URL is vulnerable to SQL injection:

http://host.com/reports/calldiary.php?callref=VULN


Impact

This attack can be used to take full control of the host by writing a php webshell document (using mysql ‘into outfile’) to the webroot.

Solution

Contact Hornbill for a patch.

Distribution

In addition to posting on the website, a text version of this notice has been posted to the following e-mail and Usenet news recipients.

  • bugtraq () securityfocus com
  • full-disclosure () lists grok org uk

Future updates of this advisory, if any, will be reflected on this page, but may or may not be actively announced on mailing lists or newsgroups. Users concerned about this problem are encouraged to check the current page for any updates.

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