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Layton Helpbox 4.4.0 Login Bypass Vulnerability by Joseph Sheridan

Summary

Layton Technologies Helpbox product version 4.4.0 is vulnerable to a login bypass vulnerability.

  • CVE number: CVE-2012-4974
  • Impact: High
  • Vendor homepage: http://www.laytontechnology.com
  • Vendor notified: 10/09/2012
  • Vendor response: This product has been replaced by 'ServiceDesk' but fixes may be available with valid support contracts.
  • Credit: Joseph Sheridan of ReactionIS

Affected Products

Helpbox 4.4.0

Details

The following cookies control the user's login session and can be trivially modified to login as admin or any other known username. The 'loggedinuserusergroup' can be set to 'administrator' to gain full privileges.

loggedinenduser, loggedinendusername, loggedinuserusergroup (administrator),
loggedinuser, loggedinusername

Impact

An attacker can login as any user he/she wishes and make arbitrary changes to the application data.

Solution

Layton advise upgrading to their newer 'ServiceDesk' product. However, if you have an active support contract, Layton may be able to provide fixes for you.

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